Quiz – Communication Barriers

T/F – Cultural considerations for all patients shall be respected and observed. 

T/F – Where such considerations impede the provision of prescribed health care or treatment, personnel shall notify the supervisor and physician in an effort to accommodate the CLIENT. 

T/F – In order to provide optimal quality care to our clients, the Agency will facilitate communication with sensory-impaired patients and patients with limited formal education. 

T/F – The Agency shall attempt to arrange for bilingual staff members or an interpreter to work with non-English speaking clients. 

T/F – When the Agency assigns a staff member who does not speak the clients language, a family member, significant other or interpreter who can translate will be asked to assist the client in understanding.